Last updated: January 5, 2026

Skoto LLC (“Skoto,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Skoto is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information (including inferences drawn from it), depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment card information and payment confirmation details (note: payment processing is handled by Shopify and its payment partners; we do not store full card numbers).
Account information including your username, password, preferences and settings (if you create an account).
Transaction information including items you view, add to cart, add to wishlist, purchase, return, exchange, cancel, and your past transactions.
Communications with us including what you include when contacting customer support.
Device information including your device, browser, network connection, IP address, and other unique identifiers.
Usage information including how and when you interact with or navigate the Services.

Sensitive personal information. We do not intentionally collect sensitive personal information (such as government ID numbers, precise real-time geolocation, or health information) unless you choose to provide it, it is required to fulfill an order, or it is otherwise permitted or required by law.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
Automatically through the Services (including from your device) via cookies and similar technologies.
From service providers we engage to enable certain technology and that collect or process personal information on our behalf.
From partners or other third parties (for example, advertising/analytics partners) where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To perform our contract with you and provide the Services (including processing payments, fulfilling orders, shipping, returns/exchanges, managing your account, remembering preferences, enabling reviews, and improving store performance and product recommendations).

Marketing and Advertising

To send marketing and promotional communications by email, text message, or postal mail, and to show you advertisements on our store or other websites (including based on your activity such as items viewed or added to cart), where permitted by law.

Security and Fraud Prevention

To authenticate accounts, secure transactions, detect and prevent fraud or malicious activity, protect public safety, and secure our Services.

Communicating with You

To provide customer support and maintain our business relationship with you.

Legal Reasons

To comply with applicable law and respond to valid legal process, enforce or investigate potential violations of our terms/policies, and protect the rights and safety of Skoto, our users, and others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy, such as:

With Shopify and vendors who perform services on our behalf (e.g., IT, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertise to you, including targeted advertising where permitted by law. These partners use your information under their own privacy notices.
When you direct or consent to our disclosure (e.g., social media integrations).
With affiliates within our corporate group (if applicable).
In connection with a business transaction (e.g., merger, bankruptcy).
To comply with law or protect rights, safety, and security.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit to the Services will be shared with Shopify and may be processed in countries other than where you reside.

We may use Shopify enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. In those cases, Shopify is responsible for processing personal information for those features and for responding to certain privacy rights requests related to Shopify’s processing.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Services, run analytics, and support marketing. You can manage cookies through your browser settings and, where available, through Shopify privacy tools.

Third-Party Websites and Links

The Services may link to third-party sites. We are not responsible for their privacy or security practices. Review their policies before providing personal information.

Children’s Data

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us and we will take steps to delete it.

We do not have actual knowledge that we “sell” or “share” (as defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and physical safeguards to protect personal information, but no system is perfectly secure. Retention depends on whether we need the information to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights (subject to legal limitations):

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Right to Opt Out of Sale/Sharing for Targeted Advertising (where applicable)

How to submit requests. You may exercise rights by contacting us using the details in the “Contact” section below. We may need to verify your identity before processing requests, as permitted or required by law. You may designate an authorized agent where permitted by law.

Do Not Sell/Share requests (easy method). You may also email us at support@skotos.store with the subject line “Do Not Sell/Share” and include the email address and/or phone number associated with your request.

Global Privacy Control. Where supported, we honor browser-based opt-out preference signals such as Global Privacy Control (GPC) in accordance with applicable law and Shopify tools.

Managing Communication Preferences

Email marketing: You can unsubscribe using the link in our emails. Even if you opt out, we may still send non-promotional messages (e.g., order or account updates).
SMS marketing: You can opt out anytime by replying STOP (details below).

Complaints

If you have complaints about how we process personal information, contact us. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country. If we transfer personal information out of the EEA or UK, we rely on recognized transfer mechanisms (such as Standard Contractual Clauses) or equivalent safeguards unless an adequacy decision applies.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal/operational reasons. We will post updates and revise the “Last updated” date.

Contact

If you have questions, requests, or want to exercise privacy rights, contact us:

Email: support@skotos.store

Mailing address:

Skoto LLC

5 Kocher Drive

Bennington, VT 05210

United States

For purposes of applicable data protection laws, Skoto LLC is the data controller of your personal information.

SMS Marketing, Text Messages, and Mobile Alerts

How We Use Your Mobile Number

If you provide your mobile phone number and opt in to receive text messages, we may use your number to:

Send transactional SMS messages (order confirmations, shipping updates, support communications);
Send marketing SMS messages (drop announcements, special offers, product updates);
Send cart and browse reminders, where permitted (cart reminders, browse reminders, tailored offers based on onsite behavior).

By opting in, you agree to receive recurring automated marketing and transactional text messages from Skoto at the phone number you provide. Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

Consent Records

We may maintain records of your consent to receive texts (such as the date/time, method of opt-in, and associated identifiers like device information or IP address) to comply with legal requirements and to maintain suppression/opt-out lists.

SMS Abandoned Cart and Behavioral Messages

If you visit our site, add items to cart, or begin checkout and leave before completing a purchase, we may use cookies and similar technologies along with your mobile number (if provided with SMS consent) to send reminders and related messages where permitted.

Third-Party Data Sharing for SMS

To deliver and manage our SMS program, we may share certain information with service providers and delivery partners (for example, Klaviyo and SMS delivery vendors/carriers/aggregators) that help us:

Send and route messages;
Maintain consent and opt-out records;
Track performance (delivery status and link interactions);
Prevent fraud or abuse;
Maintain suppression lists and enforce compliance.

Information shared may include your phone number, order and account details, device/usage information, and limited message interaction data (such as whether you clicked a link).

These providers may use your information only to provide services to us and are not permitted to sell or use your phone number for their own independent marketing without your separate consent where required by law.

Location Tracking and Location-Based Services

We do not use SMS to track precise real-time GPS location. We may use approximate location (derived from IP, shipping/billing address, or area code) to tailor content or comply with regional requirements (like scheduling messages at appropriate times), where permitted by law.

Managing Your SMS Preferences

You can opt out of marketing text messages at any time by:

Replying STOP to any marketing SMS; or
Emailing support@skotos.store and requesting removal.

After opting out of marketing SMS, you may still receive transactional texts necessary to complete or service an order (e.g., shipping updates), as permitted by law.

For help, reply HELP or email support@skotos.store.

Carriers are not liable for delayed or undelivered messages.